Booking Management

You can manage your bookings through the "My Bookings" section on your dashboard. You’ll see a list of your upcoming and past bookings with options to cancel within a defined timeframe.

You cannot modify a confirmed booking directly. However, you may cancel the booking and create a new one based on availability.

Go to the "My Bookings" section, click on the booking you want to cancel, and provide a reason for the cancellation.

If you miss your booking, you may lose the time slot and any associated tokens. It’s best to cancel in advance if you cannot attend.

Rescheduling options depend on the instrument and its availability. You will need to cancel your current booking and create a new one based on available time slots.

The number of simultaneous bookings depends on the type of instrument and your account permissions. Check the instrument’s booking rules for more details.

Officers can forward requests to the Nodal Officer directly through the SAHAJ portal. Once a request is submitted, it appears in the Nodal Officer’s dashboard, where they can review the booking details, eligibility, and required documentation before approving or rejecting the request.

While specific timeframes may vary by institution, it is generally expected that a request should be approved within 24-48 hours after being forwarded to the Nodal Officer, ensuring minimal delay in the booking process.

Yes, users are generally allowed to reschedule a booking if they cancel the initial booking, provided they follow the portal’s cancellation policy and reschedule within the available booking slots.

If a request is rejected, the user may:

1. Review the rejection reason and correct any issues (e.g., missing documents).
2. Reapply with the corrected information or documents.
3. Contact the Nodal Officer or PI directly for clarification or to discuss potential adjustments that may help in resubmitting the booking request.