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Dept
DEPARTMENT OF BIOTECHNOLOGY
MINISTRY OF SCIENCE & TECHNOLOGY
GOVERNMENT OF INDIA
Dept. of BMST
Govt. of India
G2Amrit

Technical Assistance and Support

Who do I contact if I need help using an instrument?

Each instrument’s detail page provides contact information for technical personnel or the Nodal Officer who can assist you with your booking or any technical queries.

What should I do if I encounter technical issues with my booking?

If you face any issues, you can reach out to the technical support team listed under the instrument details or use the platform’s contact features for assistance.

How do I get technical support for an instrument I have booked?

Technical personnel information is available on the instrument’s detail page. You can contact them for assistance before or during your booking.

What should I do if the instrument is not functioning properly during my booking?

Report any technical issues immediately to the designated technical personnel or Nodal Officer, who can provide support or reschedule your booking if necessary.

How can I request training for using a specific instrument?

Some instruments may require prior training before use. You can request training by contacting the Nodal Officer or technical personnel responsible for that instrument.

What if I need to upload specific documents for my booking?

If any documents are required for your booking, you will receive a prompt to upload them. You can upload files in PDF or image formats through the booking confirmation page.